Terms of Service
Welcome to Furious Wives Pty Ltd. These Terms of Service (“Terms”) govern your access to and use of our website at furiouswivesau.space and any professional business and consulting services we provide to you. By engaging our services, requesting a quote, or using this website, you agree to be bound by these Terms.
These Terms should be read together with our Privacy Policy. If you do not agree with these Terms, please do not use our website or engage our services.
1. Who We Are
Furious Wives Pty Ltd (ABN ) is an Australian proprietary limited company providing professional business and consulting services, including business strategy, operational review, process improvement, and advisory support for small businesses, sole traders, and organisations. Our principal place of business is Melbourne VIC, Australia, and we serve clients across Australia.
2. Quotes and Engagement
Any quote, proposal, or fee estimate provided by us is valid for 30 days from the date of issue unless otherwise stated in writing. A quote is an invitation to treat and does not constitute a binding agreement until:
- you accept the quote in writing (including by email); and
- we confirm the engagement in writing.
Each engagement will be governed by these Terms together with the accepted quote or a separately executed services agreement. Where there is any inconsistency between these Terms and an executed services agreement, the services agreement will prevail to the extent of the inconsistency.
You can request a quote through our quote page or by emailing ceo@furiouswivesau.space.
3. Scope of Services
We will provide the services described in the accepted quote or services agreement with reasonable skill, care, and diligence, and in accordance with generally accepted professional standards for business and consulting services. Unless expressly agreed in writing, our services do not include:
- legal advice, taxation advice, or financial product advice;
- audit, assurance, or licensed insolvency services;
- registered architectural, engineering, or other licensed professional services; or
- any guarantee of particular commercial outcomes, revenue, or profit.
Where your needs fall outside our scope, we will tell you and, where appropriate, suggest you seek advice from an appropriately licensed professional.
4. Fees, Invoicing and Payment
Fees for our services will be set out in the accepted quote or services agreement. Unless otherwise agreed in writing:
- our fees are exclusive of Goods and Services Tax (GST), which will be added where applicable in accordance with A New Tax System (Goods and Services Tax) Act 1999 (Cth);
- invoices are payable within 14 days of the date of the invoice;
- we may issue progress invoices at agreed milestones or at intervals agreed with you; and
- we may require payment of a deposit or retainer before commencing work.
If an invoice remains unpaid after its due date, we may suspend work on your engagement, charge interest on overdue amounts at a rate reasonably reflecting our costs, and recover reasonable costs of pursuing the debt. Nothing in this clause limits any rights you may have under Australian Consumer Law.
5. Changes to Scope
If you request changes to the scope of an engagement, or if circumstances require additional work, we will provide a written variation setting out any changes to fees and timeframes. Work outside the agreed scope will not commence until the variation is agreed.
6. Client Responsibilities
You agree to:
- provide accurate, complete, and timely information and access to records reasonably required for us to perform the services;
- ensure any information you provide is lawful and that you have the right to share it with us;
- nominate a contact person authorised to make decisions on your behalf; and
- give reasonable notice if you need to reschedule meetings or deliverables.
We are not liable for delays or deficiencies in the services to the extent caused by your failure to meet these responsibilities.
7. Timeframes and Acceptance
Any timeframes or delivery dates we provide are estimates made in good faith and are not guarantees. We will notify you promptly if we become aware of a likely material delay. Deliverables will be provided in the format agreed in the quote or services agreement.
8. Intellectual Property
All pre-existing intellectual property owned by either party remains the property of that party. Upon full payment of our fees for the relevant deliverables, we assign to you the intellectual property in deliverables created specifically for you under the engagement, excluding:
- our templates, methodologies, frameworks, know-how, and internal tools; and
- third-party materials used under licence, which remain subject to the relevant licence terms.
You retain ownership of materials you provide to us, and grant us a limited licence to use those materials for the purpose of performing the services.
9. Confidentiality
Each party must keep confidential all non-public information obtained from the other party in connection with an engagement, and use it only for the purpose of the engagement. This obligation does not apply to information that is or becomes public through no breach, was already lawfully known, is independently developed, or must be disclosed by law or by a regulator. Confidentiality obligations survive the end of an engagement.
10. Consumer Guarantees and Australian Consumer Law
Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies that you may have under the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth), or any other applicable Australian law that cannot lawfully be excluded.
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For goods or services not of a kind ordinarily acquired for personal, domestic, or household use, and to the extent permitted by law, our liability for a failure to comply with a consumer guarantee is limited to one or more of the following, at our election:
- the supplying of the services again; or
- the payment of the cost of having the services supplied again.
11. Limitation of Liability
To the fullest extent permitted by law, and except as set out in clause 10:
- we are not liable for indirect, incidental, special, or consequential loss, loss of profit, loss of revenue, or loss of business opportunity arising from the services or your use of this website; and
- our total aggregate liability arising out of or in connection with an engagement is limited to the fees paid by you to us for the services giving rise to the liability.
Nothing in this clause limits liability that cannot be limited by law, including liability for fraud, for death or personal injury caused by negligence, or under any applicable consumer guarantee.
12. Website Use
Content on this website is general information about our business and services and does not constitute professional advice for your specific circumstances. You should obtain tailored advice before acting on any general information published here. We do not warrant that the website will be uninterrupted, error-free, or free of harmful code, and we may modify, suspend, or withdraw any part of the website at any time.
13. Third-Party Tools and Links
Our website and deliverables may reference or link to third-party websites, software, or platforms. We do not endorse and are not responsible for third-party content, products, or services. Your dealings with third parties are solely between you and that third party.
14. Suspension and Termination
Either party may terminate an engagement by giving the other party at least 14 days’ written notice, or immediately if the other party commits a material breach that is not remedied within 10 business days of written notice, or becomes insolvent within the meaning of the Corporations Act 2001 (Cth).
On termination, you must pay for services performed and expenses reasonably incurred up to the date of termination. Clauses relating to intellectual property, confidentiality, liability, and governing law survive termination.
15. Privacy
We handle personal information in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy. By engaging us, you consent to the collection, use, and disclosure of personal information as described in that policy.
16. Force Majeure
We are not liable for failure or delay in performing our obligations to the extent caused by events beyond our reasonable control, including natural disasters, pandemics, industrial action, utility or internet failures, or acts of government. We will use reasonable endeavours to mitigate the effect of such events on the engagement.
17. Dispute Resolution
If a dispute arises out of an engagement, the parties agree to first attempt to resolve it in good faith by direct negotiation between senior representatives. If the dispute is not resolved within 30 days, the parties may agree to mediation or another form of alternative dispute resolution before commencing court proceedings, except where urgent injunctive relief is required.
18. Governing Law
These Terms and any engagement are governed by the laws of Victoria, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of Victoria and the courts competent to hear appeals from them. Australian Consumer Law may also confer rights regardless of this clause.
19. Changes to These Terms
We may update these Terms from time to time. The current version will be published on this page with an updated date. Material changes to these Terms will not apply retroactively to engagements already in progress unless agreed in writing.
20. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be read down or severed to the minimum extent necessary, and the remaining provisions will continue in full force.
21. Contact Us
If you have questions about these Terms, or wish to give notice under them, please contact us:
- Email: ceo@furiouswivesau.space
- Website: furiouswivesau.space
- Location: Melbourne VIC, Australia
You can also learn more about our business on our About page, review what we offer on the Services page, or start a new engagement through the quote request page.