Privacy Policy

1. Who we are

Furious Wives Pty Ltd (ABN ) (referred to in this policy as “we”, “us” or “our”) provides professional business and consulting services to clients across Australia. Our website is located at https://furiouswivesau.space. This privacy policy applies to all personal information collected by us through our website, by email, and in the course of providing our services.

2. The kinds of personal information we collect

The personal information we collect and hold depends on the nature of our interaction with you. It may include:

• Your name, job title and the name of the business or organisation you represent;
• Your email address and other contact details you choose to provide;
• Information contained in enquiries, quote requests and correspondence you send to us;
• Business information relevant to the consulting services we provide to you;
• Website usage data such as pages visited, referring pages, and the type of browser and device used.

Where it is reasonable and practicable to do so, we collect personal information directly from you. We do not collect sensitive information (such as health information or criminal record information) unless it is reasonably necessary for one of our functions or activities and you have consented, or the collection is otherwise permitted under the Privacy Act 1988 (Cth).

3. How we collect personal information

We collect personal information in a number of ways, including:

• When you submit an enquiry or request a quote through our website forms;
• When you email us directly;
• When you engage us to provide professional business and consulting services;
• Through automated technologies such as cookies and analytics tools when you browse our website.

4. Purposes for which we collect, hold, use and disclose personal information

We collect, hold, use and disclose personal information for purposes including:

• Responding to your enquiries and providing quotes for our services;
• Providing professional business and consulting services to you;
• Managing our business relationship with you, including invoicing and record keeping;
• Improving our website, services and client experience;
• Complying with our legal and regulatory obligations.

We will not use or disclose personal information for a purpose other than the primary purpose of collection unless you have consented, or the use or disclosure is otherwise permitted by the APPs.

5. Direct marketing

We may use personal information to send you information about our services where you would reasonably expect us to do so, or where you have consented. Every direct marketing communication we send will include a simple way for you to opt out of receiving further communications. If you ask us not to send you marketing material, we will stop and update our records promptly, in accordance with APP 7.

6. Disclosure of personal information

We do not sell or rent personal information. We may disclose personal information to:

• Service providers who assist us with website hosting, analytics, email delivery and administrative functions, under arrangements that protect the confidentiality of your information;
• Professional advisers such as accountants, auditors and lawyers where reasonably required;
• Government bodies, regulators or law enforcement agencies where required or authorised by law.

Some of our third-party service providers may be located outside Australia. Where personal information is disclosed to an overseas recipient, we take reasonable steps to ensure that the recipient does not breach the APPs in relation to that information, as required by APP 8.

7. Quality and security of personal information

We take reasonable steps to ensure that the personal information we collect is accurate, up to date and complete, and that it is protected from misuse, interference, loss and unauthorised access, modification or disclosure, in accordance with APP 11. These steps include appropriate physical, electronic and managerial safeguards. Personal information that we no longer require, and which we are not required to retain by law, will be securely destroyed or de-identified.

8. Access to and correction of personal information

Under APP 12, you may request access to the personal information we hold about you. Under APP 13, you may request that we correct personal information that is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, please email us using the contact details below. We will respond to your request within a reasonable period. There is generally no charge for making a request, although we may charge a reasonable fee for providing access in some circumstances, which we will advise you of before proceeding.

In some situations permitted under the Privacy Act 1988 (Cth), we may decline to give you access to or correct your personal information. If we do so, we will provide you with our reasons and information about how you may complain.

9. Cookies and website analytics

When you visit our website, we may use cookies and similar technologies to understand how the website is used and to improve its performance. Cookies are small files stored on your device. You can configure your browser to refuse cookies or to alert you when cookies are being used; however, some features of the website may not function properly if cookies are disabled. Aggregated website analytics data generally does not identify individual visitors.

10. Anonymity and pseudonymity

Where it is lawful and practicable, you have the option of dealing with us anonymously or using a pseudonym, in accordance with APP 2. For example, you may browse our website without providing any personal information. However, if you wish to receive a quote or engage our services, we will generally need identifying details in order to respond to you effectively.

11. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Complaints and contact

If you have any questions about this policy, wish to access or correct your personal information, or wish to make a complaint about how we have handled your personal information, please contact us:

• Email: ceo@furiouswivesau.space
• Post: Attention: Privacy Officer, Furious Wives Pty Ltd, Melbourne VIC, Australia

We take privacy complaints seriously and will investigate and respond to your complaint within a reasonable period. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

13. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page. Continued use of our website or services after changes are published constitutes acceptance of the updated policy.